The Order/Quote Confirmation page is the final step of the checkout process, but is also used to accept or decline price quotes the print shop sent you for products you ordered. In addition, if an approval process is in place, you can check the approval status of your orders from this page.
If you order a product that requires a price quote, the print shop sends you an e-mail with the quote. A link in the e-mail brings you the Order/Quote Confirmation page where you can review the quote and either accept it or decline it. (You can also get to the Order Confirmation page by clicking View Detail when checking your order history and status.)
1. Review the price quote you received from the print shop.
2. (Optional) Enter a reason for accepting or declining the quote.
3. To accept the quote, click Approve. You are automatically taken to the payment page. Select a payment method and click Please make payment for your approved order. You can then place the order. This gives the print shop the green light to produce the job.
4. To reject the quote, click Decline.
Warning: Declining a quote is permanent. The print shop will not be able to re-quote a price for the order.
This section of the page includes the following information about your order:
| Item | Description |
| Order Number | The number the system assigned to your order. |
| Requested Due Date | The date and time you asked for your order to be done. |
| Submitted on | The date and time on which the order was placed. |
| Submitted by | The name of the person who placed the order. |
| Order Status | The status of the order as of the date and time shown. If the status is Approval required, the order is subject to an approval process. You can click Approval required to open the Approval Detail pane above the order confirmation. |
| Print Shop | The print shop handling the order. |
| Products | The products ordered, including quantity and prices. |
| Payment | The payment method used for the job. |
| Recipients | Those who will be receiving the order, including the delivery method and shipping status. |
When the Order Status is Approval required, the order must go through an approval process. You can click Approval required to open the Approval Detail pane above the order confirmation. This pane provides detailed information about the approval of your order:
| Column | Description |
| Approved by | The user (login) name of the person who approved or declined the order or NA if the approval is still pending. |
| Approval Status | The status of the approval, for example, Pending. |
| Approval Date | The date of the approval (or declination) or NA if the approval is still pending. |
| Reason Given | The reason (if any) the approver gave for approving or declining the order. |
| Approval Level | If multiple levels of approvals are required, the level of approval this approver has (1 is the lowest level). If you see multiple levels listed, you need to get signoff at all the levels. If, however, more than one approver is listed at the same level, only one approver at that level needs to approve the order before it moves to the next level. After the order goes through all the required levels of approval, you will receive an e-mail notification. |
| Association | The type of approvals the approver can perform, for example, for a print shop, company, cost center, accounting code, or product. |
| Price/Product | Approvals may be required because of the price of an order or because you ordered a particular product. This column provides some further information. |
| Product Name (Job Name) | The product and the job name. |
| Approvers | The name of the approver in the form of a link you can click to send an e-mail to the approver to check the status of the approval. |
| Reason Needed | Why the approval is required, for example, orders over $100. |